Overview
As a legal administrator, youll support case handlers and the wider team with a variety of administrative tasks, and most importantly looking after our clients. You dont need any legal experience to be successful in this role however youll gain great exposure to a variety of legal work. So, if you have the skills were looking for, we can offer you the opportunity to grow and develop in an ethical legal business.
Responsibilities
* Support the case handlers with a variety of client and third-party communications and administrative work
* Taking a number of inbound calls building positive relationships and dealing with any issues which may arise
* Work effectively from a task list, making sure that the task list is well maintained, scheduling follow-up tasks with both third parties and internal partners
* Complete a variety of ad-hoc requests to meet the needs of the team which may include talking with customers and or third parties on the telephone
* Answer email queries via a shared inbox
* Support the development and implementation of any system or process changes
Qualifications
* Some previous administration experience
* Great communication skills with the confidence to speak to clients on the phone
* Excellent organisation skills with the ability to prioritise a varied workload
* A high level of attention to detail, Team-work
* Detail orientated
* Organisation
* Communication
* Relationship-building
* Adaptability
About Co-op
Why Co-op? At Co-op, were owned by our members. And because were owned by you, we can do right by you. So when you join us, youre not just taking a job, youre joining a movement. Were an organisation that puts people and communities first, and were powered by purpose.
We want this to be a place where you can thrive, so youll also receive:
* An annual incentive scheme (based on personal and business performance)
* 30% off Co-op branded products
* 28 days holiday (rising to 32 with service) plus bank holidays
* A pension with up to 10% employer contributions
* Discounted gym membership
* Coaching and training to support your career development
* Grocery Aid - 24/7 access to a range of emotional, financial, and practical support services for you and your family
* No later than 6:15pm finish on Fridays
Location and role details: £25,430 plus excellent benefits including annual bonus, 28 days holiday (plus bank holidays), and discounts (Work Level 6C) Full time, 37.5 hours, Monday-Friday Sheffield, S9 3QS - office based
Were looking for enthusiastic administrators to join our estate planning administration teams at Co-op Legal Services.
Additional Benefits
* Coaching, training and support such as study leave, to help you develop your skills and progress your career
* Pension with up to 10% employer contributions
* Incentive scheme up to 10% after probation
* 28 days holiday plus bank holidays (rising to 32 in line with service)
* Wellbeing benefits to support your physical financial and mental health
* Discounts on Co-op products and services
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