Overview
Are you a professional and personable Receptionist interested in joining our biotech client? Our client is looking for a highly motivated Receptionist to join their Stevenage site to cover an employee leave for 12 months. As a Receptionist at our client, you will serve as the first point of contact for clients, visitors, and employees, providing exceptional customer service and administrative support.
Your responsibilities will include greeting and directing visitors, managing incoming calls and emails, coordinating meeting room bookings, handling incoming and outgoing mail, and maintaining a tidy and organized reception area. Additionally, you will assist with various administrative tasks such as data entry, filing, and supporting office operations as needed. Your professionalism, friendly demeaner, and strong communication skills will be essential in creating a positive and welcoming atmosphere.
Location: Stevenage site
Employment type: Contract (12 months)
Note: This role is a fixed-term cover position at our biotech client.
Responsibilities
* Greet visitors and provide a warm welcome, ensuring a positive and professional first impression.
* Manage incoming calls, emails, and correspondence, directing inquiries to the appropriate departments or individuals.
* Schedule and coordinate meetings, appointments, and conference room bookings, including room setup and arranging catering and other logistical support as needed.
* Maintain the reception area, ensuring it is clean, organized, and well-stocked with supplies.
* Assist with administrative tasks, including sorting and distributing mail, managing office supplies, and coordinating courier services.
* Support security and access control procedures, including issuing visitor badges and monitoring visitor access to the premises.
* Collaborate with other administrative staff to ensure seamless communication and coordination across departments.
* Handle confidential and sensitive information with discretion and professionalism.
* Assist with special projects and other duties as assigned by management.
* Support the Lead Office Operations with administrative support including processing/reviewing of purchasing orders (including receipting accurately through procurement software on a timely basis, and in accordance with company policy) as required.
Requirements
* Previous experience in a receptionist or administrative role, preferably in a corporate or healthcare setting.
* Excellent interpersonal and communication skills, with a friendly and professional demeanor.
* Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
* Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other office software applications.
* Ability to maintain confidentiality and handle sensitive information with discretion.
* Experience working in a fast-paced environment with the ability to adapt to changing priorities.
* Knowledge of basic office equipment and procedures.
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