Drainage Engineer
Metro Rod Coventry & Leicester
Salary £27,500 plus overtime and on-call.
Metro Rod collaborates with major clients such as Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons, and more across sectors including FM, Social Housing, Property Management, Retail, Industrial, and Leisure. Established over 40 years ago, we are a fast-growing, dynamic franchise within Franchise Brands.
Founded in 1983, Metro Rod and its sister company Metro Plumb are leading drain clearance and maintenance service providers, operating through over 60 franchisees nationwide. We have over thirty years of experience in drain unblocking and are known for quality service and customer satisfaction. Major companies and high street brands trust us for their drain maintenance needs, and we aim to uphold these high standards for all clients.
Within the Waste & Water Services Division of Franchise Brands, we also have Willow Pumps and Filta, which focus on sewage pumps and commercial kitchen solutions. Together, these brands offer a comprehensive water and waste management service.
What does the role involve?
* Performing services related to cleaning, clearing, repairing, and maintaining clients' drains.
* Operating High-Pressure Water Jetting Equipment following strict safety standards.
* Conducting surveys.
* Providing excellent customer service and technical support.
* Accurately recording work details using internal and client systems.
* Communicating effectively with clients and support centre colleagues to ensure high service standards.
* Participating in an on-call rota to provide 24/7/365 service, approximately one week in four, subject to business needs.
What experience are we looking for?
* Experience with high-pressure water jetting.
* Surveying experience.
* At least 2 years' experience in commercial drainage.
* Strong problem-solving skills and technical knowledge.
* A positive, flexible, can-do attitude.
* Desire to grow within a progressive business.
* Willingness to work some unsociable hours.
* Valid UK driving licence.
What will you receive?
* Opportunities for personal development.
* Door-to-door overtime pay.
* Company van and fuel card.
* Branded uniform.
* Ongoing health & safety and skills training.
* #Benefits scheme offering discounts at Tesco, ASOS, Just Eat, Pizza Hut, Green King, and more.
* Company pension scheme.
* 20 days holiday plus bank holidays.
* Double pay for Sunday hours.
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