Leasehold Property Manager Location: Staines Rate: £23.09 per hour LTD Contract: 6 months FTC About the role We are currently recruiting on behalf of a leading housing association for a Leasehold Property Manager to join their team in Staines. This role offers an exciting opportunity to deliver a high-quality property management service across a mixed-tenure portfolio of residential and commercial estates. You will act as the main point of contact for customers, ensuring excellent service standards and effective resolution of issues. A full UK driving licence is required for this position. Key responsibilities include: Delivering residential and commercial property management services, ensuring high levels of customer satisfaction. Conducting estate inspections, managing customer disputes and ASB, and enforcing lease conditions. Responding to customer queries promptly and liaising with operational teams, local authorities, and managing agents. Working collaboratively with the service charge team to support accurate service charge estimates, accounts, and year-end processes. Maintaining accurate records of all customer contact. Building strong relationships with internal and external stakeholders, attending meetings and hearings as required. Supporting the Area Manager (Leasehold) with updates to policies and procedures to improve service delivery. Requirements: GCSEs (or equivalent) in Maths and English (Grades A*–C). Relevant property management qualification (e.g. The Property Institute – TPI). Proven experience in residential property management within the public or private sector. Strong knowledge of current housing law and best practice. Competent IT skills including Word and Excel, with the ability to compile reports. Analytical skills to interpret complex data. Excellent communication and interpersonal skills. Full UK driving licence. Benefits include: 25 days’ holiday (plus Bank Holidays), rising to 28 days with 3 years’ service. Up to 8% contributory pension. Flexible working arrangements. Investment in learning and development. £300 annual health and lifestyle allowance. Cycle to Work scheme. This is an excellent opportunity for an experienced Leasehold Property Manager to bring their knowledge and skills to a respected organisation with a strong social purpose. How to apply If you’re interested in this position, please contact George Westhead at Service Care Solutions on 01772 208 966 or email george.westhead@servicecare.org.uk.