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Cleaning Service Support Manager, working
Location: Woking, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
1
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
We are looking for a Service Support Manager to build relationships and rapport with contract clients, complete audit inspections, and review performance against the Service Level Agreement and Cleaning Specification. You will manage and implement employee wages daily, alongside delivering adequate Health & Safety compliance, following the client's statutory Fire and Safety regulations to mitigate potential risks.
You should be capable of effectively managing and ensuring excellent service delivery to various client contracts over an agreed geographical area within compliance and company policies & procedures related to HR, QHSE, RTW, Vetting, and Contract Compliance.
The ideal candidate will have excellent management skills, including strong organization and time management abilities, paired with great customer service skills to liaise effectively with clients. A flexible and adaptable approach to workload is essential to meet client expectations.
Requirements include a full UK clean driver's license (a company car is provided), previous management experience in soft services/cleaning within facilities management, excellent customer service, good communication skills, and proficiency in written and verbal English. IT literacy in Microsoft Office is required, and a Health and Safety IOSH qualification is desirable.
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