CUSTOMER MARKETING MANAGER
SALARY UP TO £55,000
HYBRID
BRIGHTON - 3 DAYS IN THE OFFICE
THE COMPANY
This is one of the UK's leading providers of overseas activity holidays
THE ROLE
As a Customer Marketing Manager, you can expect to be involved in the following:
* Work with the Head of Direct Marketing to implement strategies to improve the customer lifecycle journey
* Manage email/SMS production and customer comms automations
* Support in the delivery of the annual marketing strategy
* Identify opportunities to innovate growth strategies to keep the audience engaged across all direct marketing channels - email, post, SMS, Social, on-site as well as brand partners and trade
* Oversee social media accounts, posting regular content and analysing metrics
YOUR SKILLS AND EXPERIENCE
* Extensive experience using CRM platforms like SuiteCRM and Dotdigital or equivalent
* Customer lifecycle management experience
* Understanding OF content performance metrics and ability to use analytics tools to make data-driven decisions
* Strong stakeholder management experience
BENEFITS
1. Salary is up to £55,000
2. 25 days holiday + bank holidays
3. Life Assurance x 2 salary
4. Additional part...