Overview
Retail Assistant role at ATACOM, Inc. (N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies). Based in the Portsmouth Store, you will engage with customers and other team members to provide exceptional customer service through enthusiasm and knowledge. You will be responsible for driving sales and providing high quality customer service by identifying customers' needs and giving accurate advice for their requirements.
Responsibilities
* Delivering exclusive customer service through knowledge and inspiring customers
* Building relationships with both trade and DIY customers
* Generating new trade leads through telesales
* Working as part of a team to maintain showroom stock levels and store appearance
* Resolving customer queries following Company procedures in a professional manner
* Manual lifting when required
Requirements
* Previous experience in similar roles/environments (desirable)
* Experience in providing customer service
* Excellent verbal communication and interpersonal skills
* Comfortable in regularly handling customer situations
Benefits
* Flexible around school hours
* Comprehensive induction and ongoing training
* Competitive basic salary
* Uncapped quarterly bonus schemes
* Pension scheme
* Holiday entitlement
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Retail
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