Title:
Senior Events Manager
Salary range:
£30k – £35k per annum. + company bonus scheme
Venue:
Pelham House, Lewes
Reporting directly to:
Venue Operations Manager
Introduction
We are looking for a talented and hands-on hospitality manager to support the leadership of our operations at our wedding and events venue:
Pelham House, St Andrew's Ln, Lewes BN7 1UW
Pelham is a unique, beautiful, boutique events venue with bedrooms, operated by Artemis Venue Services. Pelham has a reputation for excellence within the weeding and events industry, known for elegant spaces, captivating gardens, and exceptional service. This is a fantastic opportunity to help take charge of a busy, well-established site and work with a passionate, experienced team to deliver unforgettable events and outstanding results, and to develop the business strategy of those venues to further success alongside the Venue Operations Manager.
The role:
Description:
The Senior Events Manager combines the role of Events Manager with additional responsibilities to support and deputise for the Venue Operations Manager, and act as the most senior member of the operational team onsite in their absence.
They must be a highly organised and creative individual that is responsible for planning and coordinating all aspects of weddings and events, from initial consultation to the final event delivery. A skilled hospitality professional who oversees a wide range of tasks, including client consultations, vendor management, budget creation, event design, logistical coordination, and on-the-day management of the food and drink service. They will possess excellent organisational and communication skills, providing guidance and support to clients from the point that they book through to wishing them a fond farewell as they leave after their event. They will have a keen eye for detail, and a passion for creating memorable experiences that are meticulously planned and flawlessly executed. Additionally, they will train and mentor subordinate staff, and lead them to success, whilst also managing a range of venue and process tasks to best support the Venue Operations Manager.
This list is broadly illustrative of the scope of responsibilities but is not exhaustive.
Event planning:
Client consultations to discuss their vision, budget, and preferences
Upselling, encouraging clients to upscale their initial plans and to purchase additional food and drink offers
Menu and drinks package development including the creation of customised menus based on dietary restrictions, cultural preferences, and the overall theme.
Develop comprehensive event timelines
Accurately record event details
Draft client and internal planning documents
Floor plans, and seating arrangements
Collate and record relevant details and licenses for all supplier contractors
Finance and budgets:
Create and manage detailed budgets for each event
Submit invoice requests on time
Ensure all client payments are received according to the payment schedule
Manage resources cost efficiently, staff, linen perishables etc
On the day event coordination:
Oversee all aspects of the wedding day, ensuring everything runs smoothly from set-up to breakdown
Adhere to the agreed time-plan
Design and Décor,lay out clients personal and decorative items as instructed
Supplier/Contractor Managementensure they comply with rules and regulations
Staff briefings to outline the service plan and salient details
Direct and lead the service team throughout the event
Guest management, welcome guests, address any concerns, deliver key announcements, and ensure a smooth experience
Emergency preparedness, have a plan in place for unexpected situations, such as inclement weather or accidents
Accommodation check-ins, departures and reception requirements
Post-event follow-up to thank clients, vendors, and staff
Team Leadership and Management:
Mentorship of the Events Managers and service staff
Training, induction and ongoing mentorship of events staff
Health and safety:
Awareness of the company policies and procedures regarding safety compliance
Ensure all safety measures are fully implemented for staff, guests and visitors
Carefully follow all allergen protocols when designing and executing the service plan
Support:
Working with Regional Operations Managers to assess standards, and improve staff performance
Recruitment and induction of events, accommodation, facilities and grounds staff, as required
Work as part of the service waiting team
Conduct showrounds of the venue with prospective clients
This is a fantastic opportunity to take on a senior events role at a well-established venue, working for the leading wedding and events company in the UK. We're looking for a confident and capable events manager who is ready to take on the next challenge in their career and to deliver amazing guest experiences. If you're passionate about people, events, and high-quality service, we'd love to hear from you.
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