You will work as a team to receive telephone referrals, booking and cancelling appointments, processing batch mail, working with our online referrals system as well as several other tasks as required. You will have an excellent telephone manner, putting patients at ease as they ring into the Out of Hours Community Nursing hub. You will be able to work effectively within a small team, but also relate well to the wider clinical teams across the county.
The role is within a busy and dynamic team, you will need to be able to work flexibly, be responsive to change and communicate effectively. We provide a supportive working environment, with regular supervision and appraisals.
We're currently recruiting for a variety of shifts including:
Day/evening Shifts -
Weekdays 16:00 - 20:00
Weekends 08:00 - 16:00 & 16:00-20:00
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification
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