Overview
Job summary
We are looking for an innovative and confident individual to join us as a Personal Assistant (PA) within the executive team. Whilst you primarily would support the Deputy Chief Nurse Officer (DCNO) there may be a requirement for you to work flexibly amongst the executive team and senior deputies to support administrative duties in line with service requirements. We are looking for experienced individual who is able to manage a fast pace and varied workload. If you would like to learn more about this opportunity please don't hesitate to phone us.
Responsibilities
* Provide an effective and professional service to enable the DCNO and their teams to work efficiently.
* Undertake effective diary management, prioritising diary commitments on behalf of the DCNO on a daily basis. Manage incoming correspondence and e-mails, including that of a confidential and sensitive nature, exercising independent judgement in order to initiate appropriate action
* Organise regular committees and group meetings. Manage agendas and papers for meetings and take accurate minutes as required
* Communicate and liaise effectively with external agencies, visitors and the local disciplines as directed and required on a range of complex and sensitive topics
* Display tact, diplomacy and confidentiality at all times, using initiative, persuasion and negotiation when necessary
* Communicate verbally and or in writing to produce confidential and sensitive correspondence
* Manage incoming telephone calls and enquiries and ensure appropriate action is taken
* Ensure effective communication links are set up and maintained with other Personal Assistants and senior secretaries as appropriate. To be able to explore effective systems to aid smooth running and organisation of meetings
About us
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, We are proud of our investment in our staff both in terms of developing potential career skills and valuing people. If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
Details
* Date posted: 09 September 2025
* Pay scheme: Agenda for change
* Band: Band 4
* Salary: £27,485 to £30,162 a year per annum pro rata
* Contract: Permanent
* Working pattern: Part-time
* Reference number: 388-7392362-CORP
* Job locations: Torbay Hospital, Lowes Bridge, Torquay, TQ2 7AA
Job responsibilities
* Diary Management
* Organising meetings, distributing agendas and taking minutes
* To organise the DCNO emails in a professional and discreet manner
* Proficient use of all Microsoft Office applications, especially running an outlook calendar
* Understand and maintain a high standard of confidentiality adhering to the Trust Data Protection policy at all times
* Provide occasional support to other senior managers on request of DCNO
* To support with any ad hoc requests from DCNO
* To monitor and maintain IT based information systems
* To support with audit and accurately record for quality assurance
* There are no direct budgetary responsibilities attached to this post.
* Act as point of contact for DCNO
Person Specification
Knowledge and experience
* Experience in relevant setting
* Able to demonstrate advanced skills in the use of word processing packages, spread sheets and databases
* Ability to respond effectively to correspondence without supervision
Desirable
* Good overview of NHS organisation and management
Qualifications and training
* Recognised secretarial/administrative qualifications
* NVQ 3 in Administration or equivalent experience
* RSA 3 or equivalent keyboard qualifications
* GCSE in English and Mathematics Grade C (or equivalent) minimum
Specific skills
* Proven ability to provide a high quality of secretarial and administrative support
* Ability to interact and communicate professionally with colleagues, patients and other health professionals at a senior level adapting working styles to suit the circumstances and objective
* Excellent administrative and organisational skills in an appropriate environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Torbay and South Devon NHS Foundation Trust
Address: Torbay Hospital, Lowes Bridge, Torquay, TQ2 7AA
Website: https://www.torbayandsouthdevon.nhs.uk
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