COME AND JOIN US.. .
We are currently seeking a highly experienced, hands‑on, and skilled Event Operations Managerto join our team.
As Event Operations Manager, you’ll lead from the front in delivering exceptional, large‑scale and bespoke events across the estate. From high‑profile conferences to luxury private dining experiences, you’ll ensure seamless execution and exceptional standards at every stage, while driving innovation, efficiency, and team performance.
Working at the heart of the operation, you’ll take full ownership of Conference & Banqueting and Private Dining delivery; leading, inspiring and developing your team, while collaborating closely with colleagues across the estate to ensure every experience is delivered to perfection.
The on target earning potential for this role is £53,363 / per annum – comprising a base salary of £45,063, plus a qualified estimate of £8,300 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.
ABOUT GLENEAGLES
One of the world’s most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.
WORKING AT GLENEAGLES
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
Here’s a bit more detail on what we see you doing in this role:
* Leading the seamless execution of a diverse portfolio of luxury events, ensuring exceptional delivery at every touchpoint
* Taking full operational ownership of Private Dining and Conference & Banqueting service standards
* Driving innovation across events and dining experiences, identifying opportunities to enhance guest experience and operational efficiency
* Leading, coaching and developing a high‑performing team, creating a culture of accountability, engagement and continuous improvement
* Collaborating closely with culinary, events planning and wider estate teams to deliver cohesive, world‑class experiences
* Overseeing detailed event planning and execution through BEO meetings, ensuring precision and clarity across all departments
* Maintaining rigorous control of departmental resources, including staffing, equipment and cost management
* Acting as a senior point of contact for guests, confidently managing complex requests and resolving challenges with professionalism
* Building strong, influential relationships across the estate to ensure alignment and consistency in delivery
* Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
The kind of person we’re looking for:
* You have fantastic experience within a luxury Conference & Banqueting or Events environment, delivering seamless, high‑impact events through meticulous planning, efficient logistics, and cross‑functional team leadership
* A confident and credible leader, you’re adept in inspiring, influencing and developing high‑performing teams
* Commercially aware, with strong organisational and financial management skills
* Resilient and adaptable, you thrive in a fast‑paced, ever‑changing environment
* Naturally collaborative, with the ability to build strong relationships across multiple departments; you’re also passionate about delivering outstanding guest experiences, with a refined and intuitive approach to service
* You’re professional, composed and highly credible, at all times, when engaging with high‑profile and VIP guests
* Working closely with our event contractor partners to keep everything running smoothly and on schedule
* Resilient, and skilled at managing multiple and often competing priorities, you possess a positive, professional, and courteous attitude – with a discerning eye for detail, knowing that fixing the small things can make a big difference
* Highly motivated and possessing an immense sense of pride in your work; you’re passionate about delivering the high standards for our guests in line with the Gleneagles brand
* You have a positive “can do” attitude to solving problems in a professional and courteous manner
* A strong team player with great communication skills and an enthusiastic approach; you’re well organised and punctual with an eagle eye for detail
* You want to be part of a team that works hard, supports each other and above all has fun along the way
What’s in it for you:
Time to let your hair down
* 30 days holiday (including bank holidays) that increases with service
* Seasonal parties and local social events
* 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon‑Thurs) and the Golf Driving Range
* Golf Membership (with access to all 3 championship courses) for £50.00 per annum
Treats in your pocket
* Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
* Free ‘pay day’ lunch and monthly drinks offers
* A generous ‘refer a friend’ scheme
Be our guest
* Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service
* Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles
* Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA…to name just a few
* Subsidised, single occupancy, en‑suite accommodation available on our estate
Investment in your development and wellbeing
* Pension scheme
* Life Insurance
* Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
* Ongoing investment in your personal development with access to internal and external training qualifications and programmes
* Internal career opportunities across a wider range of specialisms and departments
* Monthly recognition programme
* Volunteering day every year with a charitable partner of your choice
* Complimentary access to our staff gym
* Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
*About gratuities & service charge:
* Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro‑rata basis regardless of your role
* It is estimated that in 2026, our full‑time employees can expect to receive around £8,300 in addition to their annual salary
If you are our next Event Operations Manager, please forward your most recent CV to us today!
INDMP
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