Job Overview
The Medical Secretary Function Provides: An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.
The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.
Main duties of the job
To support the co‑ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and “Proud to Lead” competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
* NVQ Business Administration L3 or equivalent experience.
* RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft Word).
Desirable criteria
* AMSPAR – City & Guilds L3
* NVQ Customer Service L3
Experience
Essential criteria
* Knowledge of a range of administrative processes
* Experience of working in a busy office environment
Desirable criteria
* Experience of working within the NHS
Skills
Essential criteria
* Competently communicates professionally and effectively with all levels of staff both verbally and in writing
* Proficient in use of Microsoft office applications
* Experienced in planning organising and prioritise own workload
* Flexible and adaptable to changing service demands
Desirable criteria
* Minute‑taking skills
Knowledge
Essential Criteria
* Evidence of continuous personal development
* Ability to deal with sensitive information
Desirable criteria
* Medical terminology
Personal Qualities
Essential Criteria
* Team Player
* Reliable
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