Job Description: About the Employer A leading, independent soft drinks manufacturer operating a multi-format site (glass, PET, cans and cartons). The business has a strong sustainability focus and modern production, QA and office facilities. Customers include major retailers, schools and independent outlets. The Role We’re seeking a Quality Assurance (QA) Coordinator to support the QA Manager and, after full training, provide cover where required. You’ll help uphold product quality and food safety standards across a high-volume operation. Key Responsibilities * Investigate and respond to customer complaints within defined timeframes. * Maintain accurate, up-to-date quality records (inspection results, trackers, databases, systems). * Assist with developing and maintaining SOPs for quality control and food safety. * Monitor compliance with standards and regulations (e.g., HACCP, GMP, ISO, BRC/BRCGS). * Support training for production/operations teams on quality, food safety and new procedures. * Contribute to root cause analysis for quality incidents and non-conformities. * Help implement corrective and preventive actions (CAPA). * Support continuous improvement initiatives and process-efficiency projects. About You * Experience: 3 years in a QA role within FMCG food & drink (essential). * Audit: Qualified Internal Auditor with practical auditing experience. * HACCP: Level 2/3 with active involvement in a HACCP team. * Food Safety: Level 3 Food Safety. * Standards: Working knowledge of BRCGS (essential). * Skills: Clear communication (written & verbal), strong administration, excellent IT (Microsoft Office), attention to detail, and the ability to build effective cross-functional relationships. What We Offer * Competitive salary (DOE) * Opportunity to develop within a growing, sustainability-focused manufacturer * Modern facilities and supportive team environment For more information contact Alex on (phone number removed)