Job Title: Occupational Health & Quality Assurance Administrator
Location: Stevenage
Start Date: £16.01ph PAYE
Working Arrangement: Hybrid – 3 days onsite
Hours: Full Time, but have confirmed they would consider a part-time candidate
Industry: Defence
Contract Length: 6 months - likelihood of extension
Role Overview
We are seeking a proactive, detail-oriented Occupational Health & Quality Assurance Administrator to join our team. This hybrid role will be based in Stevenage, with three days onsite per week. The successful candidate will provide critical administrative support for Occupational Health (OH) services and assist with quality assurance processes to ensure compliance, accuracy, and efficiency across systems and operations.
Key Responsibilities
Provide an Occupational Health administration function (80% of role), including:
Managing and maintaining the occupational health database (Cohort)
Producing statistical analysis and reports
Maintaining accurate filing systems and tracking spreadsheets in Excel
Support the OH Manager and OH team with administrative and operational tasks
Occasional attendance at the Stevenage site for scanning and document handling
Support quality assurance activities, including:
Process‑based design and documentation
Conducting audits and supporting audit preparations
Ensuring compliance with relevant health, safety, and quality standards
Assist with research and development activities relating to future systems and processes
Establish and maintain productive relationships with internal and external stakeholders
What We Are Looking For
The ideal candidate will be:
An outgoing self-starter with a proactive approach to problem-solving
Highly organised, able to multi‑task, and work under pressure
Able to work effectively both independently and as part of a team
Passionate about proactive health and wellbeing
Essential Qualifications & Experience:
Experience with audits and quality assurance processes (lead audit experience desirable)
Strong administration and organisational skills
Proven ability to manage databases and produce reports/statistical analysis
Excellent IT skills, including MS Office (Excel, Word)
Customer service experience and ability to build stakeholder relationships
Experience taking accurate meeting minutes
Desirable Qualifications & Experience:
Business administration qualification (BTEC/BA)
Previous Occupational Health administration experience
Software development experience
Research and development involvement
Minimum 5 years’ experience in quality assurance (process-based design)
Key Attributes:
Forward‑thinking with the ability to understand different ways of working
Strong verbal and written communication skills
Attention to detail and high level of accuracy
Commitment to continuous improvement and compliance