Internal Sales Executive – B2B Metals Distribution Salary: £28,000–£32,000 Bonus Hours: Monday to Friday, 8am–5pm Are you ready to bring your sales skills to a dynamic metals distribution business with a rich heritage and a strong reputation for delivering quality products and outstanding service? This is your chance to join a fast-paced, collaborative team where you’ll be at the heart of the action, handling customer orders, developing accounts, and making a real impact. As an Internal Sales Executive, you’ll take full ownership of the customer journey—from initial contact to order processing and follow-up. You’ll be dealing with OEMs, subcontract engineering companies, and other industrial clients, ensuring they get the metals they need when they need them. What You’ll Be Doing: Handling inbound and outbound calls, emails, and faxes to take and process B2B orders efficiently Proactively re-engaging lapsed accounts and identifying new business opportunities within key sectors Negotiating pricing and terms with clients, ensuring profitable growth and excellent service Using an ERP/stock system to manage sales and purchasing processes with precision Building and maintaining strong relationships with a variety of industrial clients, acting as a trusted advisor Collaborating with internal teams—including stock management, warehousing, and office administration—to deliver a seamless service Following ISO 9001 quality management procedures to ensure accurate contract review and order fulfillment Participating in team meetings, contributing ideas, and playing a key role in driving business growth What We’re Looking For: A proactive, results-oriented approach, with a focus on margin growth, profitability, and customer satisfaction Strong communication skills, with the ability to build rapport over the phone and face-to-face Solid business acumen, including an understanding of turnover, gross margin, and cost management Basic IT skills (Microsoft Office, ERP systems) – a fast learner with a keen eye for detail A team player with a positive, enthusiastic attitude and a strong commitment to delivering for clients this role is perfect for a motivated sales professional who wants to grow in a company that’s a major player in the UK’s non-ferrous metals sector, with a focus on copper, brass, bronze, and other specialist metals. Ready to forge your career in the metals industry? Apply now and let’s get started