We have a new opportunity in our Casualty Claims team for a Senior Claims Handler.
Ideally suited to candidates with previous casualty claims handling experience.
You will handle a portfolio of up to 200 casualty claims consisting of EL, PL products and possibly a small amount of motor. You will handle claims competently up to a value of $250,000 and claims with a higher value under referral. You will deal with policyholders and brokers on occasion to attend review meetings. You will deal with referrals from more junior handlers, and the role includes participation in internal and external audits where required.
Key Responsibilities
* Handle Casualty/Liability claims up to $250,000 and above under supervision.
* Assess and evaluate legal and policy liability, calculate reserve exposures, and assess settlement values of personal injury and property claims.
* Undertake local claims investigations and reviews with policyholders and brokers/underwriters.
* Negotiate with professionals such as insurers, brokers, solicitors, and third parties via correspondence and telephone.
* Manage client relationships and oversee key accounts.
* Participate in audits and reviews.
* Perform all other duties relevant to this role.
Qualifications
* ACII qualification is advantageous but not essential.
* Previous end-to-end claims handling experience.
* Considerable market experience.
* Continuous development of technical and broader business skills.
* Understanding of specialist product lines, the insurance market, and competitors.
* Solid experience dealing with brokers and clients.
* Ability to make decisions and work independently.
* Experience handling mid-range claims valued up to £100,000.
* Experience in Employers, Public, and Product Liability cases is preferred.
What We Offer in Return
* Competitive salary & pension scheme, 25 days annual leave plus 5 additional days, private medical cover, employee share purchase plan, life assurance, subsidised gym membership, and comprehensive learning and development opportunities.
* Employee resource groups including Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, and Cultural Awareness Network.
* Networking, mentoring, and development opportunities, 1 day of annual charitable leave, cycle-to-work scheme, active sports and social committees, and employee assistance programs.
Our Values
Integrity, Client Focus, Respect, Excellence, and Teamwork guide how we live and work. We are committed to ethical practices, mutual trust, and respect for our employees and partners. We foster a collaborative and supportive work environment.
Diversity & Inclusion
At Chubb, we value our people as our greatest asset. We are committed to treating everyone with equality, fairness, and respect, regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
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