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Office manager - assertive outreach

Oxford
Oxford Health NHS Foundation Trust
Office manager
€37,500 a year
Posted: 12h ago
Offer description

Do you have strong administrative experience and are looking for an opportunity in mental health? Oxford Health NHS Foundation Trust invites applications for an Office Manager role within our newly established Assertive Outreach Team (AOT). This innovative service will provide high-quality, person‑centred care to individuals with complex mental health needs who may struggle to engage with traditional services. Operating across the City of Oxford, the team delivers proactive, flexible support, responding to need in a timely and coordinated manner. Assertive Outreach is founded on active engagement rather than office‑based care. Staff work flexibly across the city, supporting individuals in community settings, their homes or Trust premises. Interventions are tailored, relationship‑focused and recovery‑oriented, promoting continuity, trust and consistent engagement. Shared caseload responsibility, alongside a key worker model and regular MDT reviews, enable rapid responses to relapse, risk and disengagement. We seek motivated and compassionate professionals committed to supporting some of the most vulnerable people in our communities. Successful applicants will be confident in managing complexity and dynamic risk while working within a recovery‑focused, trauma‑informed framework. This is an opportunity to help shape a new service and make a meaningful difference across Oxford.


Responsibilities

* Lead a team of administrators ensuring that the service they provide meets the needs of the team and in doing so constantly review and reprioritise the team's workload to ensure immediate priorities are met and quality of work is not compromised.
* Undertake the role of Admin Manager to line‑manage the AOT admin team, including carrying out performance reviews, monitoring and managing sickness absence, authorising annual leave and recruitment.
* Ensure that each member of the administration team has their performance review and Personal Development Plan and provide constructive feedback to assist with development.
* Manage an office system that supports the demands of the AOT and service development to be used by all members of the management team.
* Allocate working responsibilities and workload amongst the administrative team in addition to providing direct administrative support themselves.


Benefits

* Excellent opportunities for career progression.
* Access to tailored individual and Trust‑wide learning and development.
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service.
* Competitive pension scheme.
* Lease car scheme, cycle‑to‑work scheme and NHS discount across a wide range of shops, restaurants and retailers.
* Employee Assistance Programme.
* Mental Health First‑Aiders.
* Staff accommodation (please note waiting lists apply).
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team.
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