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Clerical officer - primary care & community services

Glasgow (Glasgow City)
NHS Scotland
Clerical officer
Posted: 14 July
Offer description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across a wide range of clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to a population of over 1.15 million, expanding to 2.2 million when regional and national services are included.


Available hours per week are:

* 26.64 hours
* 18.5 hours

The shift pattern for this post is as follows:

* (18.75 hours) Wednesday 12:30-16:30, Thursday & Friday 8:45-16:30
* (26.64 hours) Monday 8:30-13:30, Tuesday 8:30-13:38, Wednesday to Friday 8:30-14:00

Please note that the salary is pro-rata for part-time hours.

The successful applicant will be part of the South Business Support team, providing clerical and administrative support to Primary/Community Care service teams. Responsibilities include community reception duties, making and cancelling appointments on EMISweb, data input, record management, general typing, and other office duties. The role requires the ability to provide comprehensive administrative support to ensure smooth service operation.

You should have well-developed interpersonal skills, particularly in customer care, and the ability to prioritize work and work independently under pressure. Maintaining confidentiality, diplomacy, and discretion at all times is essential.

Requirements include:

* Competence in basic computer packages, demonstrated through experience or formal qualification (e.g., ECDL)
* Knowledge of working in an office environment and operating office equipment and systems
* Good command of verbal and written English

This is a peripatetic role based at Castlemilk Health Centre, with coverage across various NHS Health Centre sites in South Glasgow.

Informal enquiries can be directed to Linda Gallacher, Business Support Manager, at 07818 002862 or Linda.Gallacher@ggc.scot.nhs.uk.

Applications should be submitted promptly as the role may close early due to high interest. Note that this role does not meet the eligibility criteria for sponsorship, and NHS Greater Glasgow and Clyde cannot provide a Certificate of Sponsorship.

We encourage applications from all community sections and promote a diverse, inclusive workforce. We are also a Forces Friendly Employer, supporting applications from the Armed Forces community.

Applicants must provide authentic responses to all questions in the application form. The use of AI, automated tools, or third-party assistance to generate responses is discouraged and may lead to application withdrawal.

For portal or login issues, please contact the support team.

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