Senior Support Worker
Our team at Hobbs Field is looking for a Senior Support Worker on secondment. This role provides outcome-based care, promoting independence and aiming to enable every person to be engaged in their local community to the best of their ability.
Salary: £32,597 - £35,412 (plus an additional Over Night & Weekend Working Allowance)
Working Pattern: Split shifts on a 4‑week rotation (with sleep in – as detailed below)
Contract Length: Fixed Term Contract up to 2 years
Location: Hobbs Field, Horsham
This contract is a split shift: 2:30 pm – 10:30 pm (sleeping in), followed by a 7:30 am – 2:30 pm shift (overnight allowance payable). The shift pattern includes alternate weekends paid at an additional weekend working allowance and is on a 4‑week rota basis.
Please note this is a fixed‑term contract role for a temporary vacancy as the position is being held for a permanent employee due to a proposed closure of a service. The length of the fixed‑term contract is up to 2 years.
About You
To become a Support Worker with us you will be:
* Passionate about supporting people to be the best they can be.
* Empowering people to live the life they choose.
* Supporting people to have the opportunities to learn and grow.
* A good listener, patient and treats all with respect, kindness and dignity.
* Ensuring people have opportunity to be involved in/co‑produce every aspect of their care and support.
* Supporting people to maintain friendships/relationships important to them and to make new friendships/relationships.
* Supporting people to maintain their health.
What do you need to succeed?
* You will need to be able to organise your workload and respond to unanticipated problems, resolving issues independently and planning appropriate solutions, for example presenting material in a different way to suit the needs of the audience.
* You will demonstrate excellent customer service and interpersonal skills to interact effectively with a range of people, including service users, creating effective working relationships and providing direction for the team.
Key Skills
* Excellent literacy and numeracy skills in order to order, monitor budgets and document activities in care plans.
* Ability to organise/ prioritise work, co‑ordinate a variety of tasks in a clear and logical way and meet agreed deadlines which minimise disruption to the business.
* Sound communication and interpersonal skills in order to interact effectively with a range of people and create effective working relationships. Ability to build relationships with people and ensure the views of service users are heard and that their needs are met.
* Effective people and performance management skills and the ability to provide direction, motivate and inspire the team.
* Excellent customer service skills and the ability to seek and introduce continuous improvement and innovation, for self and team. Ability to maintain a sympathetic and understanding attitude whilst dealing with challenging behaviour from service users and/or their families.
* Strong problem‑solving skills with the ability to anticipate problems and resolve issues independently, planning solutions and making sound pragmatic decisions.
Qualifications and Experience
* Minimum of 4 GCSEs, including English Language and Maths, or equivalent qualification or demonstrable equivalent comparable experience.
* NVQ 3 in Care or equivalent qualification or demonstrable equivalent comparable experience.
* NVQ 4 in Management or equivalent qualification – Desirable.
* Relevant organisational knowledge of systems, procedures and policies in the specialist area, e.g. protection of vulnerable adults, health and safety, etc.
* Knowledge of a wide range of disability issues and the needs of older people.
* Significant experience of working with adults who have a wide range of disabilities.
* Experience of involving service users and carers in planning, developing and evaluating services.
* Experience of working with people from a wide variety of cultural, religious and ethnic backgrounds.
Reward & Benefits
For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.
Further Information
The reference number for this role is CAFHE05953.
How to Apply
Upload your CV and complete the application explaining the key skills listed in the job description and the experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download it again.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5‑year referencing and a health check.
West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.
For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme, this can be found on our application help page.
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