Job Description
We’re looking for a Remote Operations Director (Virtual COO) to run process and accountability across our manufacturing, dispatch, and planning operations.
You’ll manage through live data and dashboards, not meetings — ensuring production, logistics, and profit performance are tracked and corrected daily.
This role suits a commercially focused operator who understands manufacturing flow, numbers, and people.
Key Responsibilities
* Lead daily scrums, weekly sprints, and monthly performance reviews.
* Oversee dashboards tracking output, materials, deliveries, and gross margin.
* Manage corrective actions from customer service and logistics until closed.
* Align production and sales forecasts (12-month rolling plan).
* Ensure all data in Monday.com, DEAR, HubSpot, and Xero is clean and aligned.
* Report weekly to the CEO with profit performance and risk forecast.
What You’ll Need
1. Proven experience as an Operations Director / Head of Operations / Factory Manager.
2. Strong command of data-driven management (P...