MBR partners are currently working with an analytics and performance company focused on the Unified Comms vertical. The clients provide optimisation solutions for outstanding customer experience, productivity and communication performance.
The company are now in scale up and we are hiring for a Head of Engineering to manage and drive and expand the product evolution.
The Senior Engineering Leader will provide strategic oversight of the entire Software Development Lifecycle (SDLC) while maintaining hands-on ownership of all engineering activities. This role will define and evolve the technical direction within the R&D organization, ensuring alignment with business objectives and long-term growth.
Key Responsibilities
Provide
strategic and operational leadership
across all engineering functions and the full SDLC.
Define, implement, and continuously refine the
technical strategy
for the R&D organization.
Lead and develop multiple
autonomous development squads
, fostering a
high-performance, product-led culture
.
Embed a
partner-first mindset
and ensure engineering efforts deliver measurable
commercial and customer value
.
Drive
execution excellence
and introduce
modern engineering practices
and tools to improve efficiency and quality.
Oversee the management of both
legacy platforms
and
SaaS portfolios
, ensuring scalability, performance, and market relevance.
Promote
continuous improvement
, innovation, and a culture of
clarity, accountability, and collaboration
.
Serve as a
technical thought leader
, guiding teams through complex challenges in a fast-paced, scale-up environment.
Candidate Profile
A
technically adept innovator
with a proven track record of leading engineering teams in high-growth or complex environments.
Demonstrated experience driving
organisational performance
through strategic clarity, cultural transformation, and continuous improvement.
Strong understanding of
scalable software architectures
,
modern development practices
, and
R&D leadership
.
What you bring
Experience: 7+ years in SaaS Engineering Management, with at least 3 years in a senior leadership role
or head-of-function role.
Leadership: Proven ability to lead engineering teams to deliver successful outcomes.
Commercial mindset: Skilled at linking technical outcomes to customer success, adoption, and
recurring revenue growth.
Strategic communicator: Excellent at storytelling, influencing, and creating clarity across
executive, commercial, and technical teams.
Execution focus: Able to balance strategic direction with hands-on technology ownershipKnowledge of the Microsoft Teams ecosystem, including Teams Phone, Direct Routing, Operator
Connect, and associated analytics and integration capabilities.
Partner with the Head of Product and Product Owners to ensure timely, high-quality product releases.
Deliver technical leadership to constantly improve our tech stack of:
Python, Java C#, TypeScript,Experience with Microsoft Teams Phone, call recording, analytics, or BI integrations.
Background in partner-led SaaS go-to-market models.
Familiarity with AI, API-driven integration, or data enrichment solutions.
Please ignore any references to salary as the clients will pay according to the individual needs of an applicant
Competitive salary, performance bonus, and potential equity participation