Billing specialist - energy sector

Job Description

** Billings Analyst **


ENERGY SECTOR

IMMEDIATE START AND INTERVIEWS

* £28k-£30k
* Full support and Training will be provided
* Guildford Based
* Hybrid working


We are seeking a detail-oriented and analytical Energy Billing Analyst to join a great team based in Guildford.


In this role, you will play a vital role in understanding and managing customers' energy costs requiring strong data analysis skills. You will collaborate with the invoice validation service, analyse and forecast costs associated with both fixed and flexible energy contracts, and provide excellent customer service.


Key Responsibilities:

Customer & Account Manager Support

* Serve as the Bureau contact for customers, proactively capturing issues ahead of the client and coordinating updates with Account Managers and the external bureau team.
* Hold direct conversations with customers to answer queries, provide updates, and explain market or billing information.
* Build trusted relationships through clear, accurate, and professional communication.

Bill Validation Oversight

1. Monitor and stay fully informed on the status of bill validation carried out by the external partner.