Pertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing assessment that could lead to a permanent position. For this role you will need flexibility with your working hours, initially the role will be working 5am - 1.30pm, Sunday - Wednesday or Sunday - Thursday. Responsibilities as a Customer Service Administrator: - Answering telephone calls and emails - Logging queries on the companies CRM system - Dealing with any live issues and investigating discrepancies - Completing KPI trackers and performance reports - Collate information and update business system - Chase internal teams to find query resolutions - Building and maintaining solid relationships with depots and customers Requirements for this position: - Previous experience in a customer facing role - Confident speaking over the phone - Analytical working approach - Experience and knowledge of Microsoft packages The Role: - £12.70 per hour - 5am- 1.30pm, Sunday - Wednesday or Sunday - Thursday. - Ongoing position - Opportunity to work for a leading logistics company If you are interested in this Customer Service administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch...