Key Responsibilities Carry out general administrative duties such as filing, scanning, and managing digital records Answer incoming calls and respond to email enquiries from customers and suppliers Support order processing, quotations, and customer communications Assist with maintaining stock records and supplier information Update spreadsheets, internal systems, and CRM records Help maintain a clean, organised, and efficient workspace Support basic marketing tasks such as social media scheduling or email campaigns (depending on interest) Learn how different areas of the business work together and contribute to daily operations Essential QualificationsApplicants should have: GCSE English – Grade 4/C or above GCSE Maths – Grade 4/C or above Skills & Personal QualitiesWe’re looking for someone who is eager to learn and develop within a supportive team environment. Ideal candidates will demonstrate: Good communication skills Basic IT and computer skills Strong attention to detail Good organisation and time management Positive customer care approach Problem-solving ability Confidence in presentation and written communication Basic administrative ability Logical thinking Ability to work well as part of a team Creativity and initiative A non-judgemental and professional attitude Patience and willingness to learn This apprenticeship offers a great starting point for anyone looking to begin a career in business administration, customer service, or office management while gaining valuable hands-on experience in a supportive workplace. Training Qualifications required Skills required Prospects Qualification / Standard : ST0070 Business administrator Duration