I'm working with a client who is looking to hire an experienced Portal Product Manager to take ownership of their customer portals strategy. This is an exciting opportunity to join a growing Product team and play a pivotal role in shaping how customers interact with digital services.
The ideal candidate will have strong experience in delivering customer-facing portals, with a proven track record of driving UX-led solutions that showcase products and services effectively. You'll be working closely with internal stakeholders and external partners to bring new portals to life, ensuring they are customer-focused, compliant, and impactful.
Key Responsibilities for the Portal Product Manager:
Define and deliver the customer portal strategy and roadmap
Gather insights through research, competitor analysis, and client feedback
Translate requirements into clear product designs and oversee build/delivery with integration partners
Drive portal enhancements that improve customer experience and engagement
Support the wider Product team in building best-in-class product practicesKey skills for the Portal Product Manager:
Proven background in developing customer-facing portals
Experience in UX design and digital engagement
Strong knowledge of the Microsoft stack, especially Dynamics and Power Platform
Excellent communication and stakeholder management skills
Ability to work collaboratively across multi-functional teamsIf you're a Portal Product Manager with a passion for building engaging customer portals and want to step into a senior role where you can truly make an impact, I'd love to hear from you