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National Account Manager - E-commerce, London
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Client:
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2ad4252d91c2
Job Views:
11
Posted:
29.04.2025
Expiry Date:
13.06.2025
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Job Description:
Description
About the role:
The go-to person for specific customer understanding. Ensures winning commercial propositions and proper financial control are delivered through joint business planning. A professional in selling & negotiating. Monitors & delivers excellent execution to deliver long term profitable growth.
Key Responsibilities:
* Implement eCommerce global vision, strategy and execution standards focusing on optimising Content, Assortment, Ratings & Reviews, Search & Targeted Selling for pure play + bricks & clicks customers.
* Build bottom-up customer account plans to drive the overall business that is aligned with the consumer business unit objectives and customer strategies.
* Accountable to achieve net net sales and gross to net % targets as well as proactive collaborative management of other lines in the P&L where sales have an impact or influence.
* Ensure that account specific strategies, plans & tactics are defined which deliver category growth based on consumer, shopper and customer requirements.
* Ensure multifunctional input and alignment to the key growth opportunities and account plans.
* Execute against promotional guidelines by category and channel. Continuously evaluate ROI of our trade investments amending the in-year to-go plan where necessary.
* Develop winning customer-focused commercial propositions that also support the strategies of the annual brand plans.
* Work with the digital marketing team to execute and communicate digital marketing strategies within key e-comm accounts
* A sales professional: someone who is strong at building and maintaining relationships.
Skills & Qualifications
* Degree level education (Commercial education, e.g., business, economics, administration preferable but flexible)
* 3+ years commercial experience in e-commerce Sales (Amazon & Pureplay accounts)
* A demonstrable record of success delivering key e-commerce commercial KPIs
* Understands key business functions i.e. Commercial, Finance, Technical, Supply Chain
* UK customer / FMCG market knowledge
* Strong data analysis, organising and prioritisation skills
* Passionate about the beauty industry and always ahead of the game with industry trends and innovation
* An entrepreneurial, adaptable and confident mindset
What we offer in return
You will be working for an organisation that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
* If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter.
* The next step is a virtual conversation with the hiring manager
* The final step is a panel conversation with the extended team and 20 min presentation
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