You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships, and going above and beyond to make our customers happy. This isn't your average retail role; it's much more than just a store job. As a retail supervisor, you'll serve customers, support the Store Manager, check deliveries, pick items from the warehouse, and stock shelves. It can be hot in the summer and cold in the winter, but if you take pride in your work and your team’s efforts, our customers will notice and appreciate us more.
Day-to-day responsibilities
1. Supporting: Standing in for the Store Manager when needed, motivating and engaging the team, and coaching to grow sales and achieve targets.
2. Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch, and preparing orders.
3. Delivering great service: Providing excellent customer experiences with a smile, regardless of how busy it gets, and coaching the team to do the same.
4. Building relationships: Asking questions to ensure customers leave with everything they need for their jobs.
5. Creating a positive environment: Maintaining product availability and branch standards while making the branch a welcoming place to work.
Hard work and passion matter. You don't need retail experience—just a focus on delivering great service, and we'll teach you the rest.
We value teamwork, positivity, reliability, and authenticity. Bring your whole self to work and let your personality shine.
Opportunities for growth
At Toolstation, we're invested in your development. You'll have opportunities to grow within our business, whether climbing the retail ladder, exploring other roles, or advancing within the Travis Perkins Group. We support your journey with training and development, including access to our Toolstation Academy programs.
Benefits
* 22 days' holidays + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 retailers
* Family-friendly policies for maternity, paternity, adoption, and surrogacy
Toolstation is one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of Travis Perkins plc, we serve trade professionals, home improvers, and self-builders, offering more than just tools. Our store expansion and diverse group provide many opportunities for ambitious individuals eager to grow with us.
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