Our established client is offering a fantastic opportunity to join their small, but growing organisation, in what will be an opportunity for further development. Providing operations, administrative and hands-on support, the annual salary will pay between £30,000 - £35,000 depending on experience. Working hours are Monday - Friday, 9.00am - 5.30pm. Although this is an office-based role in the main, the Directors are hands-on, often jumping from the office to support with production, packaging and occasional customer deliveries, and as a small business, all of team support each other to ensure customers' orders are carried out correctly and on time, and they are looking for an adaptable individual. This is a new role, working closely in assisting the Directors to enable them to continue developing the business, and to account manage key customers. No two days will be the same. Duties: Provide day-to-day support to the directors Manage customer enquiries, quotes, and order processing Build strong relationships with customers and suppliers Support the sales process from enquiry through to delivery Coordinate stock, logistics, and order fulfilment Identify ways to improve processes and efficiency Help to pick, pack and despatch orders during busy periods Work to own initiative Benefits: £30,000 - £35,000 per annum 20 days holiday (Christmas shutdown is on top of the allowance) Pension Car parking Experience required: Previous sales administration, operations, wholesale is beneficial Candidate must have a clean UK driving licence, and be 25 years of age or over for insurance purposes Administration experience is essential Knowledge of Xero is advantageous Strong communication, customer service skills Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.