Overview
AFM Applications and Service Scientist role at Oxford Instruments GmbH, based in High Wycombe, GB. Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products, Atomic Force Microscopes, Raman Microscopes and Benchtop NMR Products. We are part of the wider Oxford Instruments Group and support customers with world-class products and technologies.
This role is ideal if you: work as an in-house AFM expert, provide technical expertise and support both internally and externally, are passionate about developing and communicating new applications and techniques, and have experience and extensive knowledge of the theory and operation of AFMs.
Responsibilities
* Perform AFM demonstrations focused on the research interests and needs of prospective customers.
* Compile well-written demonstration reports that explain AFM data clearly and ensure maximum impact from the available AFM images.
* Assist and advise the sales and marketing teams on technical and scientific matters, including fielding technical questions from prospective customers, interpreting technical claims by competitors, contributing to marketing materials, and educating non-technical staff on new applications or capabilities.
* Perform AFM installations at customer sites throughout the UK, Ireland, Scandinavia, Middle East, Africa and India. Train customers on instrument operation as well as the art and science of AFM.
* Provide expert technical support to customers via phone, email, online and web forum.
* Develop new applications and techniques and author technical notes, application notes, and/or scientific journal articles.
* Present new application developments and data at worldwide conferences and workshops, webinars and internal meetings.
* Help continually improve the AFM software by suggesting new features and by reporting bugs or user interface issues.
Location, hours and working arrangements
Location: High Wycombe, UK (hybrid working: 3 days in the office, 2 days at home). 37-hour working week; finish on Fridays at 12:30.
Qualifications and experience
* Strong knowledge of AFM theory and operation with demonstrated practical experience.
* Ability to develop and communicate new AFM applications and techniques.
* Experience providing technical support to customers and collaborating with sales/marketing teams.
Workplace commitments and benefits
* Wellbeing: 25 days annual leave plus bank holidays and the option to purchase up to 12 weeks more; Employee Assistance Programme; private health, dental, and life insurance.
* Money & lifestyle: MyDiscounts; car salary exchange; TechScheme and CycleScheme; pension with AVIVA; share incentive plan.
* Development: support to achieve professional or academic qualifications; defined career paths and regular reviews.
Equality and adjustments
Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Reasonable adjustments available for interview process.
If you would like to learn more about the role, or have questions before applying please contact abby.gelder@oxinst.com.
Apply now »
#J-18808-Ljbffr