Description
Position at Tokio Marine HCC
Job Title: Commercial Underwriter - SME
Reporting to: Commercial Underwriting Manager
Location: Rearsby, Leicester
Position Type: Permanent, 35 hours per week
Hybrid: (3 days in the office, 2 days working from home)
Overview:
Why Tokio Marine HCC?
Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.
Job Purpose:
Underwriting credit insurance policies for all industry sectors including construction.
Key Responsibilities:
1. Managing a portfolio of credit insurance SME policies
2. Attending virtual inception meetings, explaining policy operation to client and broker
3. Preparing renewal terms including presenting proposed terms to management for approval. Discussing terms with brokers and presenting and negotiating terms with clients to secure renewals to set targets. Attending virtual renewal meetings and entertaining clients and brokers as required
4. Assessing, pricing and structuring new business opportunities; using varied assessment tools, including claims ratio calculations, excess calculations, and a pricing model
5. Discussing terms with brokers; presenting and negotiating terms with brokers to secure policy recommendations
6. Developing broker relationships
7. Resolving day to day policy and credit limit issues
8. Virtual mid term meetings to develop relationship and ensure smooth operation of the policy
9. Working within allocated authority levels, based on skills and experience, and referring upwards beyond these levels to secure agreement within the company’s authorisations
10. Liaison with and training of internal team of technical and administrative support staff (UK based) who will provide support for the policy
11. Maintaining accurate records of meetings and correspondence including action points and ensuring all actions are promptly followed up
12. Assisting the Commercial Underwriters, Underwriting Managers & Underwriting Directors as required
13. Liaison with Risk Underwriting, Sales, Customer Relations & Claims Departments
14. Assisting with departmental specification for IT developments including assisting with testing and training of departmental staff
15. Undertaking occasional varied Marketing activities to highlight the Credit brand, demonstrating core strengths
Performance Objectives:
16. Underwriting a portfolio of existing Trade Credit business within a defined region or across defined portfolio sizes.
17. Building and maintaining relationships with specialist & general brokers along with clients. Working proactively to identify opportunities & maintaining a portfolio of policies in the defined area.
18. Assessing, pricing & structuring your portfolio of business, within Underwriting authorities.
19. Assisting in the overall portfolio profitability targets by underwriting profitable and renewable business
Skills and Experience Specification:
Essential:
20. Educated to A Level standard including Maths and English GCSE grade 5 or equivalent
21. Experience within a financial services company of handling a portfolio of customers, ideally through an intermediary
22. Good IT skills including data input, Microsoft Word, Excel, Outlook, Teams
23. Presentation and Negotiation skills
24. Excellent customer service and telephone skills
25. Excellent communication skills
26. Excellent organisation skills
27. Good commercial awareness
28. Able to work on own initiative and have high levels of self-motivation
29. Good standard of written English
30. Good level of numeracy
Desirable:
31. Educated to degree level or equivalent by experience
32. CII or ICM qualifications
33. Experience of managing a portfolio of insurance customers
34. Good understanding of credit insurance
35. Full driving license
36. Strong logic /mathematical skills
37. Fast learner and keen to acquire new skills
Company Benefits
38. Free parking
39. 25 days holiday allowance
40. Annual discretionary bonus
41. Private medical Insurance
42. Private Dental Insurance
43. 10% non-contributory pension scheme
44. Wellbeing allowance - £50 p/m
What We Offer
The Tokio Marine HCC Group of companies is an equal opportunity employer.