Head of operations

Head of Operations – Multi-Vendor Hospitality Venue - London – £80K + Benefits

This role requires weekend work – please only apply if you are happy to do this.

My client is an iconic F&B hospitality venue who are seeking a Head of Operations to join their team. The successful Head of Operations will be responsible for ensuring the seamless day-to-day running of the venue while driving commercial performance, operational excellence and an outstanding customer experience.

This is a senior leadership role for a commercially minded operator who thrives in fast-paced, high-volume hospitality environments and has experience managing multiple stakeholders under one roof.

This is the perfect role for a high performing Operations leader looking to join a reputable business who can offer greater responsibility and exposure, in order to progress their career.

Responsibilities include:

• Lead all venue operations, ensuring exceptional standards across customer experience, cleanliness, safety and presentation.
• Manage and develop a multidisciplinary operations team, creating a high-performance culture built on accountability and collaboration.
• Act as the primary operational contact for all vendors, building strong relationships and ensuring compliance with venue standards and agreements.
• Drive revenue growth and profitability through operational efficiencies,...