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Independent advocate

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Freelance
POhWER
Posted: 25 September
Offer description

Overview

Independent Advocate role based in Surrey (home-based with travel). You will provide crucial support to vulnerable adults facing health and social care challenges, delivering verbal and written representations on behalf of clients, and collaborating with public and voluntary organisations to address client issues.

Hours: Full-Time, 37 hours per week, Monday to Friday 9am – 5pm. Location: Home based with travel around the Surrey Borough. Applicants must live within the area; have a full driver’s licence and access to their own transport. Salary: £24,242.40 per annum. Contract type: Permanent.

Think you are the perfect fit? Apply now with your CV and Cover letter. Closing Date: 9:00 AM, Wednesday 8 October 2025 (we reserve the right to close this vacancy early). Interview Date: TBC. For an informal discussion please contact 0300 456 2370 and ask for a call back from Elizabeth Tresidder.

Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We are proud to support armed forces signing the Armed Forces Covenant. Successful applicants will need to obtain business insurance for their own vehicle. POhWER is an equal opportunities employer and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview. We are committed to equality, diversity and inclusion and welcome applicants from all backgrounds, cultures and abilities.

Note: This description retains original information and context; some details from the full posting have been summarized for clarity.


Responsibilities

* Provide persuasive verbal and written representations on behalf of clients.
* Collaborate with public and voluntary organisations to address client issues.
* Handle sensitive information with confidentiality and professionalism.
* Work remotely with strong communication and time management skills.


Requirements and Qualifications

* Strong communication and time management skills to work remotely.
* Excellent IT skills (Outlook, Word, Excel) and ability to learn client management databases.
* Attention to detail for accurate record-keeping and reporting to meet tight deadlines.
* Desirable: experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector; experience working with vulnerable adults; working knowledge of public and voluntary organisations.


Benefits

* 25 days annual leave + bank holidays (rising to 30 days after 5 years) with option to buy or sell up to 5 days; birthday off after 1 year’s service.
* Discretionary Christmas shutdown days with up to 4 additional days leave.
* 1 Community Leave Day per annum.
* Cash Wellbeing Healthcare Plan covering optical, dental, and alternative therapy.
* Auto-enrolment Pension plan.
* Death in service cover.


Organisation

POhWER provides advocacy and information services to support people in making effective decisions about health and social care. A full induction, training and equipment are provided, including a laptop and mobile phone. Advocates are expected to hold or be working towards an advocacy qualification (City and Guilds Level 4 IAP). POhWER sponsors IAP qualification following probation and pre-enrolment; time for study is provided and qualification should be completed within 12 months of registration.

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