Specialist Investigator - Loss Adjusting
Covering Midlands & South of England
Monday‑Friday 9am‑5pm (35 hours per week)
Remote and field based work
£35,000‑£60,000 DOE + car allowance + bonus
As a result of continued development and growth, MPJ Recruitment are proud to be supporting a fast growing business who are currently looking to recruit a Specialist Investigator to join their team.
You will use your technical knowledge and experience to proactively investigate predominantly property claims and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout. The role requires investigating a variety of potential fraudulent claims, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
Key Skills
* Excellent degree of knowledge of property fraud related claims and principles
* Excellent communication skills, both oral and written
* Excellent degree of IT competency and literacy
* Excellent negotiation and investigation skills
* Demonstrate personal and professional integrity and lead by example
* Ability to work and contribute positively as part of a team and in isolation
* Ability to work accurately under pressure, adhering to deadlines and service standards
* Ability to maintain a flexible approach, at all times
* Cert CILA / Cert CII or progression is an advantage but not essential
* Minimum 3 years experience in an external role
* Full driving licence
Role involves
* To demonstrate a high level of technical quality and service delivery
* To provide exceptional customer service at all times
* To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
* To undertake a range of investigations in an ethical and professional manner, employing best practice and key investigative competencies, which comprise: 1. Technical Knowledge 2. Planning and Preparation 3. Interviewing and Statement Taking 4. Evidence Identification, Gathering, Analysis and Presentation 5. Reporting and Correspondence Proficiency
* To promote and support the TCF principles
* To ensure adherence to contractual/Client SLAs and KPIs
* To be accountable for the satisfactory resolution of any issues
Package
* Competitive salary
* Enhanced contributory pension
* Performance related bonus
* Flexible benefits
* Car allowance
* Enhanced family leave
* Electric car scheme
* Voluntary benefits schemes
* Birthday holiday
* Share purchase scheme with interest free loan
Interested in knowing more, CLICK APPLY
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