Overview
Fixed term contract/secondment opportunity until 31st January 2027. Our Cardiology services are some of the most advanced in the country, covering an acute cardiology ward, angiography suite and a coronary care unit, which is the PPCI Centre for Norfolk. In addition to this we are the Norfolk Heart Attack Centre. As a Trust Medical Secretary, you will provide vital administrative and secretarial support to one of our nurse teams, ensuring the smooth operation of patient care pathways. Acting as a key liaison between healthcare professionals, patients and external agencies, you’ll manage communications, coordinate appointments, digital editing, prepare agendas, take minutes, maintain accurate records and uphold data protection standards. This role requires excellent organisational skills, discretion and the ability to work both independently and collaboratively in a fast-paced healthcare environment. You’ll contribute to delivering a compassionate, efficient service that reflects the Trust’s PRIDE values: People focused, Respect, Integrity, Dedication and Excellence.
Join our dedicated team at NNUH as a Trust Medical Secretary in Cardiology, where you\'ll support consultants and clinical teams to deliver high-quality, compassionate care. This is a dynamic administrative position requiring excellent communication, organisation and attention to detail.
Key Responsibilities
* Act as a central point of contact between consultants, patients, GPs, hospital staff and external agencies
* Provide comprehensive secretarial support including audio/digital transcription and correspondence management
* Manage patient pathways, appointments, referrals and waiting lists in line with Trust policies
* Handle sensitive patient communications with empathy and professionalism
* Maintain accurate records and databases using PAS and other systems
* Coordinate diaries, meetings, leave schedules and clinic arrangements
* Support departmental audits and assist with training new staff or apprentices
* Uphold confidentiality and data protection standards at all times
Requirements and Attributes
This role requires a flexible, proactive individual who thrives in a fast-paced environment and embodies our PRIDE values: People focused, Respect, Integrity, Dedication and Excellence.
About Us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff. The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities such as the Quadram Institute. We work closely with the University of East Anglia, offering teaching opportunities for our staff and placement opportunities for students. Our workforce represents 94 countries from across the world and we are proud to be friendly, collaborative and supportive.
What We Offer
* Flexible working hours
* Fast Track Staff Physiotherapy Service
* Multi Faith prayer room at NNUH Colney Lane site
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream - access up to 40% of your pay as you earn it
* Free Park & Ride service direct to NNUH Colney Lane site
* Free 24-hours confidential counselling support
* On-site Nursery at NNUH Colney Lane
* On-site cafes offering staff discounts at NNUH Colney Lane
* Support in career development
* Flexible staff bank
* Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Application Note
Please note that this advertised position, which is part of occupation code 4211, does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role. This advert closes on Sunday 22 Mar 2026.
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