Axon Moore are working with an award winning organisation who are seeking a Metering Operations Coordinator to join their growing operations team. This role focuses on the management of the organisation’s metering portfolio and the coordination of industry-related processes.
Responsibilities
Oversee all metering activities including installations, removals, exchanges, and updates to metering asset data
Coordinate with third parties, including Meter Asset Managers (MAMs), customers, internal teams, and data collection agencies
Resolve issues relating to metering data accuracy and asset record discrepancies
Manage and monitor industry file flows and ensure timely updates to supply point data
Coordinate and maintain appointment schedules, including AMR and smart meter rollouts
Process meter reading data and ensure compliance with regulatory timeframes
Handle industry meter reading rejections and initiate corrective actions
Provide accurate reporting, both scheduled and ad-hoc, to stakeholders
Maintain high levels of customer service across all communications and activities
Experience
Essential:
Strong verbal and written communication skills
Excellent organisational skills with the ability to prioritise and meet tight deadlines
High attention to detail and data accuracy
A proactive, problem-solving mindset with the initiative to suggest improvements
Comfortable working both independently and as part of a team
Able to build strong working relationships across departments and with external partners
Desirable:
Experience working in an energy supplier’s operations or metering department
Knowledge of metering industry processes, including AMR, Smart meters, and data flow communications
Familiarity with working with MAMs, MOPs, and data collectors
Proficient in MS Office, particularly Excel (advanced skills are an advantage)
Please not this is full time in the office - no hybrid working