New Opportunity: Scheduling Assistant – 6 Month FTC (Potential to Go Permanent)
Are you ready to step into a fast-paced role where no two days are the same?
The Essentials
* Salary: £26,000 – £27,000
* Hours: 35 per week, Monday–Friday, 9am–5pm
* Start: ASAP - 6-month FTC, with view to go permanent
* Location: Bristol (office-based initially, hybrid after training – 2/3 days office/home)
Benefits You’ll Love
* Pension scheme
* 20 days holiday + bank holidays (rising to 25 with service)
* Option to buy up to 5 extra holiday days per year
* Employee Assistance Programme (health/legal/counselling)
* Award bonus scheme
* Season ticket loans
* Fun social activities (Summer BBQ, festive lunch) & MORE!
What You’ll Be Doing:
As part of the scheduling team, you’ll be the link between customers and engineers—making sure appointments for smart meter installations, exchanges, and maintenance are arranged smoothly and efficiently.
Your Responsibilities Will Include:
* Handling customer queries via phone and email.
* Scheduling and coordinating engineer diaries.
* Allocating urgent/emergency work effectively.
* Hitting performance targets and KPIs.
* Using initiative to solve scheduling challenges.
* Ensuring all service levels are met.
* Building strong relationships with your team, engineers, and partners.
What You’ll Bring:
* Up to 2 years’ experience in scheduling/administration (desirable, not essential).
* Awareness of Meter Operators (MOP) – a bonus!
* Excellent customer service and communication skills.
* Strong multitasking and problem-solving ability.
* Confident IT skills (PC systems & MS Office).
* A proactive, professional, and team-focused approach.
YourRecruit Ltd is an equal opportunities employer and welcomes applications from all eligible candidates. We are committed to ensuring that all applicants are treated fairly and with respect.
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