Share this vacancy: Ref21898LocationHybrid - Rendall & Rittner - Home Based / South West - Unit 4, Branksome Business Park, Bourne Valley Road, Poole, BH12 1DWEmployment typeFull-TimeWorking patternMonday to Friday 0900 – 1730SalaryCompetitiveDepartmentProperty ManagementRegionBournemouthClosing date16/06/2026Description
ASSISTANT PROPERTY MANAGER
1. Rendall & Rittner • Competitive Salary • Hybrid – Poole
ROLE OVERVIEW
We are looking for a motivated and detail-oriented Assistant Property Manager to join the Rendall & Rittner team. This is an excellent opportunity for someone looking to build a long-term career in residential leasehold property management, with the support of an award-winning, people-first business.
You will work alongside an experienced Property Manager, taking day-to-day responsibility for maintaining blocks and developments to a high standard, keeping residents informed, and ensuring compliance and service delivery run smoothly.
ROLE EXPECTATIONS
This is a hands-on, varied role that requires strong organisation, clear communication and a proactive mindset. You will be dealing with a range of stakeholders — from flat owners and tenants to on-site staff, contractors and internal departments — so being personable, professional and solutions-focused is essential.
You will be expected to take ownership of your responsibilities, escalate when appropriate and continuously develop your knowledge of property management best practice.
WHAT SUCCESS LOOKS LIKE
You'll be successful in this role if:
2. Blocks and developments are well maintained and residents are kept informed
3. Service charge accounts, budgets and insurance claims are accurately managed
4. Health and Safety actions are completed promptly following audits
5. You're building strong working relationships with residents, contractors and internal teams
6. You're developing your skills and knowledge to progress towards a Property Manager role
HOW YOU'LL SPEND MOST OF YOUR TIME
Most weeks, you'll be:
7. Assisting in the day-to-day maintenance and management of blocks and developments
8. Overseeing day-to-day, contracted and cyclical maintenance activity
9. Managing electronic data, emails and client files to keep records accurate and up to date
10. Responding to flat owners' and tenants' queries, both verbally and in writing
11. Issuing service charge and ground rent applications for payment
12. Liaising with the credit control department to chase arrears
13. Assisting in the preparation of annual budgets, including reserve funding
14. Carrying out regular site visits to ensure buildings are in good order
15. Circulating information to residents on management and maintenance matters
16. Ensuring Health and Safety actions are completed following audits
17. Logging insurance claims and working with the insurance department to see them through to resolution
18. Supporting on-site staff with day-to-day issues, escalating to HR where required
You will work on a hybrid basis, combining home working with site visits across London, and will be trusted to manage your time and priorities effectively.
WHO THIS ROLE IS FOR
This role suits someone who:
19. Is eager to develop a career in residential property management
20. Communicates clearly and confidently with a wide range of people
21. Is highly organised, with a strong eye for detail
22. Takes pride in delivering excellent service and following things through
23. Is comfortable managing multiple priorities in a fast-paced environment
EXPERIENCE THAT HELPS
24. Some exposure to residential property management or a related field
25. Familiarity with service charge processes and leasehold legislation (or a willingness to learn)
26. Experience handling customer or resident queries professionally
27. Confidence using digital systems for data management and communication
28. TPI or IRPM membership, or an interest in working towards professional qualifications
WHAT WE OFFER
29. Competitive salary
30. Discretionary bonus
31. Hybrid working — home-based with site visits
32. 25 days holiday plus bank holidays
33. Private medical insurance, life assurance and enhanced family leave
34. Fully funded training and professional development
35. Paid sabbaticals as a loyalty reward
36. Pension scheme and employee assistance programme
37. Discounts across travel, retail, fitness and entertainment
ABOUT RENDALL & RITTNER
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
HOW WE HIRE
38. Initial conversation with our talent team
39. Interview focused on experience, motivation and approach
We aim to complete the process within two to three weeks and will communicate clearly at every stage.
INTERESTED?
Apply with your CV. For more information, contact our recruitment team on 020 4604 3121 and quote reference “Ref #LI-IG1”, or visit our website for a full list of current openings.