About the Role:
An exceptional opportunity has arisen to join a dynamic and progressive international architecture and design practice, who are seeking a positive and personable Front of House Coordinator/Receptionist to join their London studio on a permanent basis.
The ideal candidate will possess outstanding customer service and interpersonal skills. In this varied and integral role, you will be the welcoming face of the studio, managing front-of-house operations and ensuring a seamless and professional experience for visitors, clients, and colleagues alike. This position would suit someone with previous experience in a similar role, ideally within the architecture, design, or wider creative industries.
This is a fantastic opportunity to join a trailblazing practice at the forefront of design on a global scale. Renowned for its collaborative culture and commitment to employee wellbeing, the studio offers a friendly and social working environment alongside an excellent benefits package, including private medical insurance, enhanced annual leave, and much more.
Key Responsibilities:
* Act as the first point of contact for visitors, clients, and employees, always ensuring a professional and welcoming experience
* Answer, screen, and direct incoming calls and enquiries efficiently
* Manage meeting room bookings, coordinate visitor arrivals, and prepare meeting spaces, including refreshments and catering
* Maintain the presentation and day-to-day organisation of the reception area, meeting rooms, and communal spaces
* Coordinate incoming and outgoing post, deliveries, and courier services
* Monitor and manage office and kitchen supplies
* Provide administrative support to the wider team and assist with office operations and travel arrangements
* Support the smooth running of the studio by assisting with events, meetings, and general workplace coordination
* Act as a Fire Marshal and First Aider (training provided)
Key Skills / Requirements:
* Previous experience in a Receptionist, Front of House, Office Coordinator, or similar administrative role
* Excellent communication and interpersonal skills, with a professional and approachable manner
* Strong customer service mindset and the ability to build positive relationships with visitors, clients, and colleagues
* Highly organised with excellent multitasking and time management skills
* Proactive, reliable, and able to work independently with minimal supervision
* Strong attention to detail and commitment to maintaining a polished and professional workspace
* Proficient in Microsoft Office, including Word and Outlook
* Discreet and trustworthy, with the ability to handle confidential information professionally
* A-level education or equivalent preferred, with previous office-based experience essential
To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).
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