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Microsoft dynamics & power platform lead

Waltham Abbey
LEYF Nurseries
Posted: 12 March
Offer description

We’re looking for a Microsoft Dynamics & Power Platform Lead

This is a pivotal role responsible for shaping the future of our CRM ecosystem and ensuring our systems support families, nurseries and central teams effectively.

You’ll lead both the strategic evolution and hands-on development of our Microsoft Dynamics 365 Customer Engagement platform, particularly the Sales module that supports enquiries, conversions and family engagement.

Working closely with our Solution Architect and mentoring a Junior Developer, you’ll design, build and optimise solutions across Dynamics 365 and the Microsoft Power Platform, ensuring they are scalable, secure and aligned with our long-term vision.

If you enjoy balancing big-picture thinking with hands-on technical delivery, and want your work to contribute to meaningful social impact, this could be the perfect role.

What you’ll be doing

Leading the evolution of our CRM platform

1. Lead the design, development and optimisation of Microsoft Dynamics 365 Customer Engagement (Sales module)
2. Shape the long-term roadmap for our CRM and Power Platform solutions
3. Work with stakeholders to prioritise improvements and manage the development backlog
4. Translate complex business requirements into scalable technical solutions

Building powerful solutions with the Microsoft Power Platform

5. Develop and maintain Power Apps (Canvas and Model-Driven) to support business processes
6. Design and implement Power Automate workflows to improve efficiency and automation
7. Configure workflows, business process flows, forms and advanced customisations in Dynamics 365
8. Support integrations between Dynamics, Microsoft 365 and other organisational systems

Ensuring strong governance, security and performance

9. Implement robust data governance and GDPR compliant practices
10. Manage role-based security models, permissions and access controls
11. Maintain audit trails and security logs across the platform
12. Lead data cleansing, deduplication and data quality initiatives

Managing development and delivery

13. Oversee the full development lifecycle across environments (Dev, Test, UAT and Production)
14. Support deployments, version control and release management using tools such as Azure DevOps
15. Document technical solutions, processes and system architecture
16. Ensure solutions remain scalable, stable and aligned with organisational goals

Coaching and supporting colleagues

17. Line manage and mentor a Junior Developer
18. Conduct code reviews and contribute to architectural decisions
19. Provide training and guidance to users to improve adoption of Dynamics and Power Platform
20. Create clear documentation, process diagrams and presentations for stakeholders

We’re looking for someone who…

Has the right experience and skills

21. Strong experience working with Microsoft Dynamics 365 Customer Engagement
22. Hands-on development experience across the Microsoft Power Platform (Power Apps, Power Automate)
23. Ability to design scalable CRM solutions aligned with business needs
24. Experience managing system integrations across Microsoft ecosystems
25. Knowledge of development lifecycle management and release processes
26. Experience using tools such as Azure DevOps for deployment and version control

Brings the behaviours that make this role shine

27. Strategic thinker who enjoys shaping long-term platform roadmaps
28. Hands-on problem solver who enjoys building practical solutions
29. Strong communicator able to translate technical concepts for non-technical stakeholders
30. Collaborative leader who supports and mentors colleagues
31. Organised and delivery-focused, able to balance multiple priorities
32. Curious and proactive about emerging Microsoft technologies

Why you’ll love working at LEYF

33. Be part of an organisation making a genuine difference to children and families
34. Lead the evolution of a platform that supports our nursery network across London
35. Work in a values-led, people-centred culture
36. Hybrid working with a supportive central team
37. 70% childcare discount for your children or grandchildren
38. 26 days’ annual leave plus bank holidays and your birthday off
39. 7% employer pension contribution

We welcome you exactly as you are

A diverse team makes us stronger. Whatever your background, if you’re passionate about technology, systems and making services work better for families, we’d love to hear from you.

Apply online and tell us why this role matters to you.

We’re reviewing applications as they come in – so don’t wait too long.

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