Job Description
* Greet clients and guests upon arrival with a warm and welcoming demeanour, providing assistance as needed.
* Anticipate the needs of clients and guests, proactively addressing any requests or concerns to enhance their experience.
* Handle client inquiries, feedback, and special requests with professionalism and attention to detail. Ensuring all enquiries are resolved satisfactorily.
* Represent both companies with professionalism and integrity at all times, embodying our commitment to excellence in hospitality.
* Set up and arrange event spaces according to client specifications, ensuring all tables, chairs, linens, and tableware are impeccably presented.
* Efficiently serve food and beverages during meetings, conferences, and corporate events, adhering to established service standards.
* Monitor food and beverage supplies throughout the event, replenishing items as necessary to ensure a seamless experience for guests.
* Collaborate with kitchen and catering staff to ensure timely delivery of food and beverages, maintaining the flow of service.
* Maintain a clean and organized workspace, including the breakdown and cleaning of event spaces post-event.
* Adhere to all food safety and sanitation guidelines to ensure the health and safety of clients, guests, and staff.
Qualifications
* Friendly, outgoing personality; a people person
* Great work ethic and an even greater smile
* Experience in either similar fast paced corporate environment or fine dining/hotel background
* Good listening & verbal communication skills
* Customer focused with a passion for offering outstanding service
* Perpetuates company philosophy and culture
* You thrive working within a collaborative and inclusive team environment
* Good memory and attention to detail
* Sound knowledge of food and beverage - wine knowledge an advantage
* Strong communication and interpersonal skills
* Ability to adapt to challenges and opportunities with a solution-oriented perspective
* Previous experience in a similar role, especially in the food service industry
* Some knowledge of food safety and sanitation practices.
* Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.
The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.