Prestige Service Advisor
£30k - £34k basic, OTE £41k. Tonbridge. Permanent/Full Time. Working Hours: Monday to Friday (86pm) / 1 in 3 Saturdays (8.30am12.30pm). If you are interested in finding out more please contact us today!
Benefits: Car available after 6 months; Pension Scheme; 28 days annual leave.
Responsibilities
* Advising on technical queries or issues.
* Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
* Booking vehicles into the department for work to be carried out.
* Informing customers of the progress of their vehicle.
* Cross selling customer repairs and parts.
* Finalising the invoice on completion of required work.
Qualifications
* Proven experience working in a dealership, as a Service Advisor (1 year minimum).
* Pinnacle DMS knowledge is desirable, but not essential.
* Technical skills and experience are essential.
* Well-presented and have excellent interpersonal and organisational skills.
* Ability to build rapport and create lasting relationships with customers – leading to customer loyalty and referrals.
* Excellent communication skills.
For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.
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