Join Kiddies Kingdom – In-Store Product Specialist
About Us
Since 1985, Kiddies Kingdom has been at the forefront of baby and nursery retail, becoming the UK's No.1 Online Baby & Nursery Specialist. As a family-owned business, we're big enough to innovate, but small enough to care. We don't just offer jobs – we build careers, and we want passionate people to help us make Kiddies Kingdom the go-to destination for baby shopping.
The Role
We're looking for a friendly, knowledgeable In-Store Product Specialist to join our Dewsbury showroom, recently recognized as a top independent nursery store in the UK. This role is perfect for someone who loves helping parents, enjoys hands-on retail, and is excited to become a product expert.
You'll work part-time including weekends, supporting the Store Manager with all aspects of showroom operations, while delivering exceptional customer experiences.
What You'll Do
* Be the friendly face for parents: offer expert advice, guide purchases, and make baby shopping simple and enjoyable.
* Become a specialist in up to six departments, and share your knowledge.
* Host events for expectant and new parents, and provide personal shopping experiences.
* Use our technology: from social media engagement to in-store video sales, creating seamless experiences for customers at home.
* Support store operations: merchandising, restocking, inventory, maintaining a clean and presentable retail floor.
* Handle sales accurately: daily transactions, deposits, and resolve escalated customer issues.
Who We're Looking For
* Previous retail or shop floor experience (nursery or baby product experience is a bonus).
* Passion for excellent customer service and helping parents make confident decisions.
* Ability to train and support colleagues with a positive attitude.
* Strong communication skills and a proactive approach to work.
* A bubbly, approachable personality – your smile is part of the job
What We Offer
* Part-time, long-term role (20–30 hours, including weekends).
* On-site parking and staff discounts for you and your family/friends.
* Training from colleagues and major brands to develop your product expertise.
* Opportunities to participate in company events and outings.
* A chance to grow your career in a supportive, family-focused environment.
If This Sounds Like You
We're looking for someone serious about settling into a long-term role and excited to grow with us. If you're friendly, reliable, and love helping parents, we'd love to meet you
Job Types: Part-time, Permanent
Pay: From £12.21 per hour
Expected hours: 20 – 30 per week
Benefits:
* Company pension
* Employee discount
* On-site parking
Experience:
* Baby Product: 1 year (preferred)
* Retail sales: 2 years (required)
Work Location: In person