HGV Service Advisor
Location: Bicester
Salary: £28,000 - £34,000 basic, £38,000 OTE
Hours: Monday to Friday 42.5 hours on a three-week rotation, week 1: 7am to 4pm, week 2: 8am to 5pm and week 3: 9am to 6pm. 1 in 3 Saturday mornings.
Ref: 30371
We’re recruiting a HGV Service Advisor to join a well‑run main dealer in Bicester. This is an excellent opportunity to build a long‑term career, with progression opportunities at a reputable dealership. If you’re an experienced HGV Service Advisor seeking a new challenge, we’d love to hear from you!
Benefits for HGV Service Advisor
* 30 Days Annual Leave including Bank Holidays rising with service with the option to purchase up to three additional days of leave
* Employer Statutory Pension Scheme
* Manufacturer training programs
* Free MOT per year
* Mental Health First Aiders
* Referral bonus if you introduce your technician friends (£1500!)
* Paternity pay – Full 2 weeks pay
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
* Onsite Parking
* EV Salary Sacrifice Scheme
* Working for a friendly family business!
HGV Service Advisor Duties
* Welcome customers bringing their vehicles in for scheduled and unscheduled servicing and repairs
* Book vehicles into the workshop and provide updates on progress
* Support the aftersales team, including workshop controllers, and assist the Service Manager with the day‑to‑day running of a busy department
* Manage customer expectations with a consistently professional approach
* Upsell additional products and services to new and existing customers
HGV Service Advisor Requirements
* Proven experience as an Aftersales Advisor within a dealership, bodyshop, or independent workshop
* A full UK driving licence
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