Are you a customer service "superstar" with a knack for administration and exceptional organisational skills? Our client, a fast-growing, privately-owned local agricultural company, is on the lookout for a motivated Customer Service Administrator to join their dynamic team. If you're someone who thrives in a collaborative environment and enjoys delivering top-notch service, this could be your perfect opportunity!
Job Title: Customer Service Administrator
Location: Exeter
Hours: Monday to Friday 8.00am - 4.30pm or 8.30am - 5.00pm
Salary: £26,000 - £27,000 (dependant on experience) and to reviewed after 3 month probationary period.
Benefits: Excellent benefit package including generous holiday allowance
The Role : As a Customer Service Administrator, you will be the friendly face of the company, providing outstanding customer service to both customers and suppliers while managing essential paperwork. Your daily tasks will keep you engaged and challenged, ensuring that no two days are the same!
Key Duties :
To provide day-to-day general customer services and administrative support for the business
Answering the telephone and actioning emails promptly and in a friendly and efficient manner to take orders from our sales team and customers
Help set up new customer accounts and keep records updated
Manage customer orders on relevant systems, liaising with third party supplier as necessary and ensuring th...