The Sales Coordinator is responsible for supporting the overall sales operations of the community up to and including managing the community’s sales database; Providing Community Experiences to prospective seniors and their Families; Coordinating and obtaining all required move‑in paperwork; maintaining appropriate sales collateral; Sales Event Planning and coordination. The Sales Coordinator will support new resident’s orientation to their new home at CSL and ensure each resident’s move‑in is successful.
Qualifications
* Associate or Bachelor’s degree in healthcare field, One (1) year sales experience.
* Knowledge of the workings and operation of the long‑term care industry.
* Genuine interest in improving the lives of seniors and families.
* Previous customer service experience—demonstration of customer service skill set.
* Ability to handle multiple priorities.
* Possess excellent phone communication skills, written and verbal skills for effective communication.
* Ability to facilitate small group presentations.
* Competent in organizational, time management skills.
* Demonstrates good judgment, problem solving and decision‑making skills.
* Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications ability to work independently.
* Excellent verbal, written and interpersonal communication skills.
* Event planning and or project management experience preferred.
Areas of Primary Responsibility
* Assist the Sales Team in managing the community's sales database and achievement of sales goals.
* Provides Community Experiences to Prospective Residents and their Families.
* Maintain appropriate sales collateral, wow gifts and premium items.
* Coordinate and obtain all required move‑in paperwork as outlined in the CSL Admission Policy.
* Support the resident's orientation to their new home at CSL and ensure each resident's move‑in is smooth and successful.
* Assists with the creation and implementation of the Quarterly Revenue Plan and support overall sales analysis and strategic planning.
* Support sales events and external business development per the direction of the Executive Director.
* Other duties as assigned.
Culture Ambassador
Models the core values of the company:
* We Care About People.
* We Do the Right Thing.
* We are Passionate, Have Fun, and Celebrate Success.
* We Speak Up! It’s Our Responsibility.
* We Take Ownership and Add Value.
* We are Respectful.
Ensures all personnel exemplify the core values of the company at all times.
Create and drive the sales culture.
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