Job Description
Are you interested in developing new skills in an inclusive and fast-growing team?
As a KYC Middle Office Associate within our Front Office team, you will serve as the primary contact and expert on onboarding new customers, handling additional business requests, and renewing existing customer KYC records. Your role will involve facilitating KYC execution across all teams, including new business and renewals, as well as remediation activities. You will establish strong relationships with both our internal and external customers, ensuring that the KYC component of the client onboarding process is exceptional, efficient, and world-class.
Job Responsibilities
1. Manage the KYC book of work for New Business/Renewals for the designated Front Office sub-LOB.
2. Prioritize active requests and provide status updates on key onboardings, managing the end-to-end process.
3. Build and develop strong partnerships, identify challenges, and eliminate roadblocks with all internal partners.
4. Work with the Front Office teams, directing clients as required, to obtain all necessary supporting evidence to fulfill KYC due diligence.
5. Ensure all information to and from our clients is accurate, complete, and compliant with AML, local, and corporate due diligence requirements.
6. Coordinate case prioritization, capacity planning, and assignment with our Global Maker teams and QC.
7. Stay up-to-date with any changes to processes, procedures, and regulations, and communicate impacts to our business partners.
8. Manage personal workload and priorities, ensuring timely escalation of key risks/issues to management.
9. Identify and execute process improvements, and provide guidance on key process and technology initiatives.
10. Work as a role model to peers and drive training and sharing of good practices.
Required Qualifications, Capabilities, and Skills
* Strong written and oral communication skills with experience in conflict resolution.
* Resilient interpersonal skills, with the ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers.
* Client-focused mindset while maintaining a strong controls focus.
* Proactive and flexible approach to personal workload and team targets.
* Effective time management and organizational skills for maximum productivity.
* Working knowledge of KYC, compliance, and AML standards.
* Sound understanding of the financial industry.
* Knowledge of various client types, including corporates, financial institutions, banks, government entities, and private companies.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors. We are committed to building trusted, long-term partnerships to help our clients achieve their business objectives.
We value diversity and inclusion, and are an equal opportunity employer. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected attribute. We also accommodate religious practices and disability needs. Visit our FAQs for more information about requesting accommodations.
About The Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. We serve clients in more than 100 countries, providing strategic advice, capital raising, risk management, and liquidity extension services worldwide.
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