Job Description: Shop/Cafe Assistant Richmond Village Letcombe Regis, South Street, Oxfordshire, OX12 9RG £12.90 per hour Permanent 40 hrs per week Shift patterns start 8.30 am – 4.30 pm, Shift working 5 days out of 7 days with alternate weekends We make health happen At Bupa, we offer essential support when it matters most. Richmond Villages Letcombe Regis provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.6 out of 10. About the Role We are looking for a friendly and motivated Shop/Café Assistant with previous retail experience to join our team. You will play a key role in delivering excellent customer service, ensuring smooth daily operations, and creating a welcoming environment for our customers. Key Responsibilities and Requirements Greet and serve customers in a polite and professional manner Prepare and serve hot & cold drinks, food, and snacks Operate the till and handle cash/card transactions accurately Maintain cleanliness and hygiene standards across the café/shop Replenish stock and ensure displays are tidy and attractive Assist with opening and closing procedures Handle customer queries and resolve issues efficiently Work as part of a team in a fast-paced environment Previous experience in retail, hospitality, or a similar customer-facing role Strong communication and interpersonal skills Ability to work under pressure and multitask Basic cash handling and till experience Good understanding of food hygiene (training can be provided) Reliable, punctual, and flexible with working hours Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Richmond Letcombe Regis Village