Join to apply for the Store Manager role at Body Shop (The)
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good is what we are. Over 40 years later, we are proud to be pioneering cruelty‑free beauty every step of the way. We are the original ethical beauty brand. We have a passion for empowering people and enriching our planet. We are committed to positive economic, social and environmental impact. We fight for what we believe in and never hold back. Breaking the mould has always come naturally to us, and we need someone who is not afraid to mix things up.
Your role in a nutshell
To be an inspirational leader with enthusiasm for our brand and belief in the way we do business, with beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.
More About The Role
Customer Experience
We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store Manager should also ensure the development of consumer loyalty to help build The Body Shop brand.
Delivery
Retail related beauty expertise is highly desirable at management level. We want someone who will control and meet sales and performance targets with outstanding planning and organising skills. Our Store Manager needs exceptional stock management skills and the ability to monitor and manage change. It is essential to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager should have full knowledge of the beauty market, our competitors and a passion and love for our products!
Teamwork and People Management
Our people are at the heart of everything we do. We are particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. Managers must be outstanding communicators and competent to manage the team in accordance with the needs of the store and its customers. They should be a flexible and responsible role model, able to attract and retain people who reflect the brand. They should have the ability to identify high potential and develop current members of the team to a high standard.
What We Look For
* Experience in beauty retail and people leadership
* Ability to control and meet sales and performance targets with outstanding planning and organising skills
* Experience of using data provided to make sound commercial and business decisions
* Ability to work collaboratively within a feedback culture
* Team coaching and development
* Outstanding communication and operational skills
* Leadership skills to achieve personal and business success
* Good IT skills
* Flexibility to work across Sunday to Saturday
Talent Drivers
* Commerciality
* Collaborative Skills
* Leadership
* Personal Conduct
* Purpose
Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Sales and Business Development | Industries: Retail
Location: East Sussex, England, United Kingdom
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