The non conformance department is responsible for the processing of non-conforming receipts, identification, communication and resolution where possible of the non-conformance. The task is to lessen supply chain disruption by reducing the number of non conformance reports and maximising Stock availability. ? The warehouse operatives purpose is to act as a quality gate and communication conduit between the warehouse and the Commodity provisioner. The warehouse operative communicates the non-conformance to the provisioner who then in return provides the resolution to the non-conformance. Once the resolution / instruction is communicated the colleague then takes the required action within a specified time, in line with Current SOR's. The closure of the non-conformance is then communicated to all relevant stake holders How you create impact Give advice on the interpretation of regulations and departmental practices Ability to analyse information and data to aid decision making. Work with Suppliers / PTS in order to mitigate effects of non-conformance Self-motivation and able to adapt to a changing environment Support Supplier days Ability to liaise and create good working relationships with suppliers and customers Foster a good working relationship with warehouse to become the go to person for non conformance reports Ensure the reporting of and closure of non conformance reports is conducted within the set time scales What we would like you to bring Candidate has operated within the military / defence and commercial sectors (Not Essential) Ability to communicate effectively Excellent organisational and interpersonal skills Team working and customer focused attitude Customer focused and working to targets Knowledge of Inventory Management Systems and warehouse practices Good all-round communication skills, verbal, written Attention to detail Process orientated Ability to work with strict timelines. Acts in accordance to KN Vision and Values Shows commitment towards achieving agreed objectives Suggests new ideas to improve performance Adheres to agreed standards Develops own understanding and knowledge of customer Takes responsibility for own actions Co-operates and collaborates with colleagues What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. * 26 days holidays plus bank holidays * 2 volunteering days per year * 3 x Life Assurance Option if you join the KN Route2 pension scheme * A tailored personal development and training programme. * Trusted and empowered to deliver and be your best. * Enhanced Maternity/Paternity Leave * Cycle to work scheme * Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) * Refer a friend scheme. Health Cash plans will be also available to you. The easy-to-use plan provides you with a range of valuable cash benefits and services and gives you money back towards the cost of your routine healthcare, up to set limits, helping you to budget for essential health costs such as optical, dental and therapy treatments. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation This position is based in Donnington Telford however travel to other sites maybe required but not regular, Bicester, Emerson's Green, Abbey wood and supplier sites Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.