Responsibilities
* Responsibility for the quality of Technician output, ensuring we are maximising productivities, efficiencies and profitability.
* Carry out monthly performance reviews providing feedback and support.
* Managing and delegating the workload ensuring efficient running of the workshop.
* Demonstrating excellent leadership and communication skills.
* Mentoring and developing our team of Technicians to ensure they are meeting all aspects of the BMW training programme and their own personal development.
* Building strong relationships between the workshop and Service Advisors to ensure our customers’ expectations are prioritised.
* Ensuring all aspects of Health and Safety are maintained in the Workshop.
* Ensuring our workshop facilities and standards are maintained.
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